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Delete Your Cornix Account

A guide for how to delete your account and data from Cornix

Nikita Shirokov avatar
Written by Nikita Shirokov
Updated over 3 weeks ago

If you wish to delete your Cornix account, the process can be done through the Cornix mobile app.

⚠️ Important Notes Before You Proceed

  • Once you complete this process, your account will be fully deleted and all data will be lost. This action is irreversible.

  • If you have open trades, your active orders will remain open on the exchange and will stop being managed by Cornix.

📲 How to Delete the Account

  1. Open the Cornix Mobile App

  2. Navigate to:
    ​Menu → Settings & Privacy → Delete Account

  3. Follow the on-screen instructions to confirm.

Note: If you do not see the 'Delete Account' button on your app, you’ll need to contact the Cornix Support Team to enable it.

🚫 Can’t Access the App?

If you’re unable to access the app, contact our support team via one of the options below.

After a quick verification process, we’ll help with deleting your account manually.

💬 How to Contact Cornix Support

You can reach our support team through any of the following:

  • Via Web Dashboard – Go to Cornix Dashboard and use the chat widget in the bottom-right corner.

  • Via Mobile App – Open the app and go to Menu → Support.

  • Via Telegram – Use our support bot: @cornix_tech_support_bot

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