Cornix

If you wish to delete your Cornix account, you can request that the Cornix Support Team enable this option on your end and proceed with the deletion yourself. 

⚠️ Important Notes Before You Proceed

Once you complete this process, your account will be fully deleted, and all data will be lost. This action is irreversible.

If you have open trades, your active orders will remain open on the exchange and will stop being managed by Cornix.

- Once you complete this process, your account will be fully deleted, and all data will be lost. This action is irreversible.
- If you have open trades, your active orders will remain open on the exchange and will stop being managed by Cornix.

Follow these steps to delete an account using the <a href="https://dashboard.cornix.io/dashboard" rel="nofollow noopener noreferrer" target="_blank">Web Dashboard</a> or the <a href="https://help.cornix.io/en/articles/5814919-cornix-mobile-app-installation">Mobile App</a>:

Contact Cornix support and request to enable the 'Delete Account' button on your account. You can reach our support team through any of the following:

- Via Web Dashboard - Go to <a href="https://dashboard.cornix.io/dashboard" rel="nofollow noopener noreferrer" target="_blank">Cornix Dashboard</a> and use the chat widget in the bottom-right corner.
- Via Mobile App - Open the app and go to Menu → Support.
- Via Telegram - Use our support bot: <a href="https://t.me/cornix_tech_support_bot" rel="nofollow noopener noreferrer" target="_blank">@cornix_tech_support_bot</a>

Navigate to: ​Menu → Settings → Account &amp; Security → Delete Account

Follow the on-screen instructions to confirm.

1. Contact Cornix support and request to enable the 'Delete Account' button on your account. You can reach our support team through any of the following:
 - Via Web Dashboard - Go to <a href="https://dashboard.cornix.io/dashboard" rel="nofollow noopener noreferrer" target="_blank">Cornix Dashboard</a> and use the chat widget in the bottom-right corner.
 - Via Mobile App - Open the app and go to Menu → Support.
 - Via Telegram - Use our support bot: <a href="https://t.me/cornix_tech_support_bot" rel="nofollow noopener noreferrer" target="_blank">@cornix_tech_support_bot</a>
 
2. Navigate to: ​Menu → Settings → Account &amp; Security → Delete Account
 
3. Follow the on-screen instructions to confirm.

Note: If you do not see the 'Delete Account' button on your app, you’ll need to contact the Cornix Support Team to enable it.

A guide for how to delete your account and data from Cornix

Delete Your Cornix Account

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Delete Your Cornix Account

⚠️ Important Notes Before You Proceed

How to Delete the Account