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Delete Your Cornix Account

A guide for how to delete your account and data from Cornix

Nikita Shirokov avatar
Written by Nikita Shirokov
Updated yesterday

If you wish to delete your Cornix account, the process can be done through the Cornix mobile app.

⚠️ Important Notes Before You Proceed

  • Once you complete this process, your account will be fully deleted and all data will be lost. This action is irreversible.

  • If you have open trades, your active orders will remain open on the exchange and will stop being managed by Cornix.

📲 How to Delete the Account

  1. Open the Cornix Mobile App

  2. Navigate to:
    ​Menu → Settings & Privacy → Delete Account

  3. Follow the on-screen instructions to confirm.

Note: If you do not see the 'Delete Account' button on your app, you’ll need to contact the Cornix Support Team to enable it.

🚫 Can’t Access the App?

If you’re unable to access the app, contact our support team via one of the options below.

After a quick verification process, we’ll help with deleting your account manually.

💬 How to Contact Cornix Support

You can reach our support team through any of the following:

  • Via Web Dashboard – Go to Cornix Dashboard and use the chat widget in the bottom-right corner.

  • Via Mobile App – Open the app and go to Menu → Support.

  • Via Telegram – Use our support bot: @cornix_tech_support_bot

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