If you’ve purchased a subscription through Cornix and want to stop the automatic renewal, here’s everything you need to know.
Auto-Renewal Behavior Based on Payment Method
💳 PayPal
When you purchase a subscription via PayPal, you approve the automatic-renewal of the subscription. This creates a recurring payment contract on your PayPal account and ensures your subscription will remain active and your trades managed, with no interruptions.
💰 Cryptocurrency
If you paid using cryptocurrencies, there's no automatic-renewal. Any payment by Crypto is a one time payment, and must be renewed manually each time.
How to Cancel Auto-Renewal
You can cancel the auto-renewal at any time, and your subscription will remain active until the end of your current billing period.
💻 Via Cornix Web Dashboard:
Log into your account at dashboard.cornix.io
Go to the Billing page
Click 'Cancel Subscription'
🚀 Via Cornix Telegram App:
Go to @cornix_trading_bot and send the /start command
Click the Open Cornix button
Go to Menu and then to the Billing page
Click 'Cancel-auto renewal'.
What Happens After Canceling?
Once auto-renewal is canceled:
✅ Your subscription remains active until its expiration date.
✅ You'll receive a notification one week and one day before your subscription is about to expire.
🚫 You won’t be charged again, unless you manually renew your subscription.