Troubleshooting
Identify and resolve issues in Cornix, including errors, notifications, and trade behavior
By Nikita and 2 others3 authors45 articles
Errors
Learn more about the different errors that might be shown by the system and how to resolve them
- UUID is already connected to an existing cornix account
- Trading Requires Enable Of Asset As Collateral
- Some Prices Are Too Far From Each Other / Current PriceUnderstanding the error "Prices are too far" and how to resolve it.
- Some Targets Have Invalid QuantitiesWhy the “Invalid Quantities” error appears and how to adjust your trade configuration to meet exchange rules.
- OKX API Authorization FailedWhy do I get this error when I try to connect my OKX API Keys?
Notifications
The different Cornix notifications and what does each one of them mean?
- Exchange Requires Symbol Terms ApprovalWhat does this notification means and how to resolve it?
- OKX Leading Trader Account is Not SupportedWhy do you get this error and how to resolve it
- Changing The Leverage to X Will Trigger LiquidationA Trade Could Not Be Opened Notification. What does it mean and how to prevent it from blocking future trades
- Trade didn't Open due to Binance Futures Trading Rules Violation
- The symbol is Restricted by Exchange
- Position Mode is Not Aligned with Exchange
- Market is Not Available
- Allowed Number of Limit Orders per Exchange Symbol Exceeded
- Allowed Number of Stop Orders per Exchange Symbol Exceeded
- Allowed Number of Orders per Exchange Exceeded
- The Amount Specified by Your Configuration Is Lower Than the Minimum RequiredWhy do you get this notification and how to adjust your settings to resolve it
- You Can't Change the Margin Type / Leverage When You Already Have an Open Position / OrderLearn how to configure your bot to avoid this error by setting a fixed margin type and leverage for all trades
- Max Number of Trades per SymbolThis article explains why your trades are being filtered, detailing your personal bot limits, Cornix's 30-trade per-bot cap, and how exchange conditional order limits affect your account.
Order / Trade Statuses
The different statuses that can be attached to different orders, and what do they mean?
- Order Closed Statuses
- Rejected by Exchange
- Canceled by Channel
- Waiting for EntriesWhy does my Take-Profit order have this status?
- Pending due to Binance Futures Trading Rules Violation
- Risk Limit Exceeded
- Max Allowed Size Exceeded
- Position DecreasedWhat's the meaning of this status and when will you see it in your trades?
- Price is Below Stop Price
- Invalid Price
- Position LiquidatedWhat's the meaning of this status and when will you see it in your trades?
- Redistributed
- Stop Reached
- Not Enough Funds Invested
- Merged
- Existing Quantity
- Manually Cancelled
- Normal Exchange Close
- Not Enough Funds Available
- Opposite Direction Opened
- Sell ReachedWhat the "Sell Reached" status means, when it appears and why
- Canceled on Exchange
- Trade Closed
- KYC is Required by the Exchange
- Position Closed
- Symbol Is Not Supported For Master Trade Account
Common Issues
Common issues users may encounter and how to resolve them